Frequently asked questions
How long will it take to receive my order?

Since each item is custom-printed just for you, it takes 2-5 business days for production. After that, delivery typically takes 3 to 30 business days depending on your location. Most orders to major regions arrive within 7-14 business days.
Can I cancel or change my order?

Our production process starts immediately after payment is confirmed. Therefore, we cannot accept cancellations or modifications (such as size or address changes) once an order is placed. Please double-check your details before checkout.
Will I have to pay customs fees?

While we offer free shipping, any import duties, taxes, or customs fees are the sole responsibility of the customer. These charges are determined by your local government and are not included in our service.
Are the colors exactly as they appear on the screen?

We strive for accuracy, but due to different monitor settings and the nature of digital printing on fabric, slight variations in color intensity and placement may occur. These are normal characteristics of custom-printed apparel.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Do you offer free shipping?

Yes! We offer Free Standard Shipping worldwide on all Handsome Oppa brand products. No minimum purchase is required. (Note: Shipping rates for Amazon Affiliate products are determined by Amazon.)
I bought an item via an Amazon link on your site. Who do I contact for support?

For any items purchased through Amazon links, please contact Amazon Customer Service directly. Handsome Oppa is an affiliate partner and does not manage the fulfillment, shipping, or returns for products sold on Amazon.
What is your return policy?

Because our products are made-to-order, we do not accept returns for change of mind or sizing issues. However, if you receive a defective or damaged item, please contact us at contact@handsomeoppa.com within 7 days of delivery with clear photos of the issue.
How can I contact you?

We are here to help! For any questions regarding Handsome Oppa brand products, please email us at contact@handsomeoppa.com. We typically respond within 24–48 hours.